Complaints and Appeals
Academia Publications dedicated to maintaining the highest standards of integrity, transparency, and accountability in academic publishing. Our Complaints and Appeals Policy provides a structured framework for addressing concerns raised by authors, reviewers, or readers regarding the editorial or publication process. This policy ensures that all complaints and appeals are handled promptly, fairly, and transparently.
Mechanisms for Authors, Reviewers, or Readers to Raise Complaints
We value feedback from all stakeholders and provide clear mechanisms for raising complaints. Complaints may relate to issues such as:
- Alleged misconduct or bias in the peer-review process
- Errors in published content
- Breaches of ethical standards in research or publication
- Technical issues affecting access to published materials
Complaints can be submitted via email to our editorial office (editorial@acadpub.com). To ensure a swift resolution, the complainant should provide detailed information about the issue, including any relevant documentation or communication. Each complaint will be acknowledged within five working days and investigated thoroughly by the appropriate editorial team members.
Appeal Process Against Editorial Decisions
Authors who believe that their manuscript was unfairly rejected or who have concerns about the editorial decision-making process may submit a formal appeal. Appeals should include:
- A clear explanation of the grounds for the appeal
- Any additional information or evidence supporting the appeal
Appeals will be reviewed by a senior editor or an independent editorial board member who was not involved in the original decision. Our aim is to ensure a fair and unbiased review of the appeal. Decisions made during the appeal process are final and will be communicated to the appellant within 30 working days.
Commitment to Transparency and Fairness
Academia Publications strives to address all complaints and appeals with utmost diligence and impartiality. Our commitment to ethical publishing practices ensures that all concerns are handled in a manner that promotes trust and fosters a collaborative academic environment. If you have any questions regarding this policy, please contact us directly.